The Equine and Livestock Insurance Company Limited collects, processes and holds data in line with Data Protection Act 1998.
The Data Controller is The Equine and Livestock Insurance Company Limited.
We collect data using cookies and personal data via online forms (e.g. quotation forms, policy application forms, competition entry forms and other similar forms).
Personal data may be collected only when you actively enter it into various forms on our website such as, but not restricted to, quotation forms, contact forms and policy application forms.
The collected data may be used for the following purposes:
Any personal information that you have submitted to us is held safely with our security systems preventing unauthorised access.
Please be aware that telephone calls may be recorded for training and monitoring purposes. Your details are stored on our computer system to administer your policy but will not be kept longer than necessary. You have the right to request a copy of the personal data we hold about you; a £10 charge will apply. We can only discuss your personal details with you. If you would like anyone else to act on your behalf please let us know.We may pass your information to our loss adjusters and/or suppliers for the purpose of administering your claims.
Unless you advise otherwise, we may use your details to support the development of our business by including them in customer surveys and keeping you informed by email, post or telephone of our products and offers. If you do not want this to happen please just let us know.
If we are in possession of information which we believe to be untrue, misleading or potentially fraudulent, we will pass the information to the relevant legal/statutory bodies. We may also share information with other organisations for the purpose of preventing fraudulent claims.
You have the right to request a copy of all personal information we hold about you. Please submit a written request (specifying the information you wish to see) by email to firstname.lastname@example.org or by post to The Equine and Livestock Insurance Company Limited, Thorpe Underwood Hall, Ouseburn, York YO26 9SS. The £10 payment may be made over the telephone or by cheque. Cheques should be made payable to E&L.